FAQ’s

Q:What kind is it your lighting business?

A: We are a B2B (Business to Business) company for the lighting business. That means we only supply the chandelier light for the company/distributor/design company, who understand and make some business on the lighting. If you have a villa/project and want to buy some chandeliers from us, it is OK, but, you should have some knowledge and common sense on the business to help both us to make chandelier business. Otherwise, we do no advise you to buy the chandeliers from us directly.

Q: What is your MOQ order?

A: Normally it is 10 pieces / item at 10 items for one order. And some special chandelier, one piece for each item is OK. And for custom chandelier lights, it needs to confirm with us before order.

Q: How do you go to shipping for the chandelier lights.

A: Small order/ Mini Order is shipped by air. and Large order TO ship by sea/container.

Q: How to order?

A: Send an email to us first with the LINKS/ITEMS you want first. If customized chandelier, pls sen us an picture or web link for our ref first. Then, will talk and confirm the details with you later.

Q: How long to finish the order?

A: Normally, 30 days for each order. Some special order, will confirm with you when order.

Q: How to make the quality in right way?

A: Large order can get the sample for your approve, before produce mass quantity order. Small order can get the drawing for your double check first, then, when finish the produce,you can get the photo for checking before shipment.

Q: How to contact with normally?

A:  Please send us email : ichandeliermall@gmail.com normally.

Q: How to pay for my order?

A: T/T, Paypal, Credit Cart, AliPay etc.

Q: Can you supply the instruction manual for the chandeliers?

A: Yes.

Q: The chandeliers can be 110V-130v?

A: Yes. All our chandeliers can be 110V-130V,  and 220V-240V.

Q: Can we make some custom chandeliers?

A: Yes. Just sen us an email for what you would like to make for your idea chandeliers.

Q: Can you send us an catalog for your chandeliers?

A: Yes. just contact us to get it by email.

Q: Where do you make your chandeliers?

A: In China.  It makes our price very competive.

Q: Can you send our order to load with other suppliers’ container in China?

A: Yes.  Just let us know the instruction.